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Customer Service Published date: April 13, 2018
  • Country: Philippines
  • Region: Cavite
  • City: Imus
  • City area: Imus,cavite
  • Address: 4th-floor DCR Center Bldg., Bayan Luma II, Emilio Aguinaldo Highway, Imus, Cavite, 4103

Job Description:
The ideal candidate will measure production quality and quantity and applies learning tools to improve
both. Maintains expert‐level knowledge in at least two production departments; evaluates and improves
processes within work areas; refines learning tools and techniques across the operation; assists in
measuring the effectiveness of learning; measures impact of his/her development efforts; improves
associates' job‐related skills; develops, maintains and applies learning tools (methods, checklists and skill
building agreements) to encourage associate development. Identifies areas for associate cross training
and support and implements the\ training to support the objective; assists in driving success of peak and
non‐peak training plans.  
Excellent communication skills
• Comfortable talking in front of a group as well as one‐on‐one with an individual  
• Able to give and receive feedback effectively  
• Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and
needs more attention)  
Ability to follow up
• Always meets time commitments and deadlines, is goal oriented  
• Checks and tests for understanding  
• Gives insight to area managers  
Proven people skills
• Works hard for the success of others, constantly remains “customer obsessed”  
• Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others  
• Is an active listener  
Is a technical expert
• Demonstrated ability to consistently function at 100% of expectations  
• Understands upstream and downstream variances  
• Is able to use resources to expand knowledge and can answer tough questions  
• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook  
• High School diploma or equivalent  
• Prior training, teaching or presentation experience  
• Willingness to work different shifts  
• Excellent attendance  
• Candidates must be very organized and able to handle multiple and changing projects/priorities  

Send your updated resume to

Tuesday to Friday ONLY from 3:00 PM to 5:00 PM

COMPANY ADDRESS: Callmax Solutions
4th-floor DCR Center Bldg., Bayan Luma II, Emilio Aguinaldo Highway, Imus, Cavite, 4103
(same building with BDO Bank - former PCI, in front of PRO-Friends office near Pag-Ibig Fund and Lumina Mall)

To learn more about us, simply visit & like our Facebook Page:
Twitter: @callmax_ph
Instagram: @callmax_ph


0927-3923806 (Raine)
0939-7331434 (Jem)
046-402-7996 (Office Landline number)

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