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20000.00 Peso ₱ Customer Service Representative Muntinlupa




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Customer Service Published date: November 15, 2017 Modified date: December 12, 2017
  • Country: Philippines
  • Region: Metro Manila
  • City: Muntinlupa
  • City area: Muntinlupa
  • Address: Unit 201 Frabelle Bldg. Madrigal Business Park Alabang Muntinlupa City

Main Job Tasks and Responsibilities:

Email Management/Filtering
Setting up Autoresponders (Zoho, Mailchimp)
Booking appointments with clients
Following up with clients/customers (sending thank you and other reminder emails)
Receptionist duties (answering occasional calls)
Calendar Management
File Management (organizing files using Dropbox etc)
Database building (eg. updating email or contact lists on your CRM)
Research on certain topics for blog posts, newsletters or others
Hotel and Flight Booking
Transcription (transcribing voicemail, video or audio, podcasts etc.)
Taking down minutes of meetings
Creating basic reports (reports on weekly tasks, deliverables, sales)
Preparing Slideshows (Powerpoint Presentations)
Manage and update Social Media Accounts
Knowledge on Zoho CRM, Eventbrite, Mailchimp,Gotomeeting is an advantage.


Key Competencies

Drive and determination to see clients succeed
Ability to work as part of a team
Excellent customer service skills
Basic understanding of business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management
Good organizational skills
Good communication skills (verbal and written)
knowledge of customer service principles and practices
some experience in call center or customer service environment
Candidate must possess at least Bachelor’s/College Degree in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
Graveyard shift (MST)




Interested applicants are encouraged to send their applications online to

OPTIMIZEX INC

Email address:hrdadmin@optimizex.com

Contact no.: (02)822-39-29


This Ad was published by a seller with an IP address located in: Philippines

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